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 Mercer Transportation Company is
primarily a truckload carrier of general commodities. Our company,
headquartered in Louisville, Kentucky, operates throughout the continental
United States, Canada and interline service to and from Mexico offering
flatbed, dry van, drop deck and special equipment.
Mercer
Transportation Company was founded in June 1977 with the following
in mind:
- Best safety and
compliance record in the industry.
- Lowest claim and
occurrence rate in the industry.
- All customers, large
or small, are to be treated fairly and honestly.
Some procedures have changed
over the years, but our basic principles have remained the same. Our
product is service. Therefore, we make every effort to ensure
that it is the best in the industry.
Our
Philosophy
Our dedication to providing outstanding service and maintaining
the highest safety standards continues to serve us, and our customers,
well. We've summed up these guiding principles in our Mission statement:
The employees of Mercer Transportation Co., Inc.
are obligated to each other, our customers, our contractors, our
agents, our community, and the public at large to promote safety,
quality, dependability and professionalism in all we do. We are
committed to promoting continuous improvement in all job functions.
Our goals are these:
- To
recognize that agents, driver/owner-operators, shippers, consignees,
and third party arrangers of transportation are our customers,
and that employees are customers too.
- To
provide customer service beyond expectation through safe, efficient
and reliable transportation, and to treat each customer in a
professional and courteous manner at all times.
- As
a team, we will support our drivers/owner-operators by providing
opportunity for each to reach his or her potential. We will
provide recognition for their accomplishments.
- To
provide fast and thorough response to all problems, and to eliminate
root causes to prevent recurring problems.
- To
create a work environment that promotes teamwork through
respect and opportunities for personal and professional growth.
- To
promote integrity and safety in all we do.
- To
provide all employees with an environment that promotes team
atmosphere and pride in our work.
To contact our corporate office, click Contact
Us and your comments will be forwarded or call (800) 626-5375.
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